Last updated: 22.01.2026
These Terms & Conditions (“Terms”) govern access to and use of the modelcouples.network platform (the “Platform”). Please read them carefully.
Provider: Krassmedia.at, Gudrunstraße 1/50, 1110 Vienna, Austria
Contact: info@modelcouples.network
Support: support@modelcouples.network
Applicable law: Austrian law applies, excluding its conflict-of-law rules and the UN Sales Convention.
Consumer protection: If you act as a consumer under EU/EEA law, mandatory consumer protection rules of your habitual residence remain unaffected.
Jurisdiction: If you are a business user, the competent courts of Vienna, Austria shall have exclusive jurisdiction. If you are a consumer, proceedings may be brought in the courts of your place of residence or in Vienna, as provided by mandatory law.
The German version governs; an English translation may be provided for convenience.
The Platform is available only to adults (18+). By registering, you represent that you are at least 18 years old. Accounts for minors are not permitted.
The Platform provides visibility for models, model couples, photographers, videographers, wedding vendors, clients and other creatives. It enables community groups and event listings (e.g., styled shoots, retreats).
No brokerage, no payments: No bookings or sales are processed through the Platform; the Platform does not broker or participate in contracts between users.
Host-provider role: We provide technical infrastructure for profiles and user-generated content (“UGC”). There is no proactive content monitoring. We act as a hosting/intermediary service under EU law.
Use is voluntary and free. By registering, you enter into a user contract for access to the Platform under these Terms; there are no recurring fees.
Changes to the Terms: We may adapt these Terms for legal, technical or business reasons. We will notify you of material changes in advance by appropriate means. Continued use after the effective date constitutes acceptance.
Account closure: You may delete your account at any time in the settings. We may suspend/terminate accounts or remove content where necessary for legal compliance, risk prevention or to protect users and the Platform.
Information about personal data processing is set out in our Privacy Policy.
Your rights & licence: You retain copyright in your uploads. By uploading content, you grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, publicly display and make available such content within the Platform and on our official social-media channels for the purpose of operating and promoting the Platform, including technical copies/reformatting. Any use outside the Platform and our official channels requires your separate written permission.
Third-party rights: Uploads of third-party content require written permission/licences. Where applicable, model releases, property releases and music licences must be obtained.
No sensitive data: Uploading special categories of personal data under Art. 9 GDPR (e.g., health data, political opinions, religious beliefs) is prohibited.
Prohibited content: Unlawful, infringing (including non-consensual imagery), misleading or harassing content is prohibited and may be removed.
Takedown/Notice: See Section 18 for the notice-and-action procedure.
Group creation: Registered users may create groups and thereby become Group Administrator, responsible for settings, visibility, memberships, moderation and compliance with law and these Terms.
User responsibility: Users are solely responsible for all content they publish/upload/share (texts, images, videos, links, documents, messages, etc.). All necessary rights must be held; third-party rights (copyright, trademark, personality, data protection) must not be infringed.
Platform’s role: There is no prior review/monitoring/approval of UGC. The Platform is not involved in negotiations, bookings, payments or other legal/commercial interactions between users. All legal relationships arise solely between the users involved.
Liability in groups: To the extent permitted by law, the Platform assumes no liability for group content, group activities or user interactions. Responsibility lies with the Group Administrator and the respective users.
Enforcement: We may remove/restrict content or groups and suspend/terminate accounts where required for compliance, risk prevention or user protection.
Event listings (such as workshops, retreats, or similar events) can be published free of charge by users on the platform. All content and information related to each event is provided solely by the respective organizers. The provider of this platform, Krassmedia.at, Gudrunstraße 1/50, 1110 Vienna, Austria, assumes no responsibility for the accuracy, completeness, or timeliness of the submitted event information.
We are not liable for cancellations, changes, or the removal of events by organizers. Any agreements, payments, or claims related to event participation are concluded solely between users and organizers and fall outside the responsibility of the platform. The platform does not act as a contracting party and does not assume any liability or provide refunds in connection with published events. Public event listings are designed for open access and may be shared via social media using integrated privacy-friendly sharing tools. By submitting an event, organizers acknowledge and accept this visibility.
10.1 Scope of Paid Services
Use of the Platform remains free of charge. In addition, optional paid marketing and promotional services (“Paid Services”) are available, including:
– featured placement of profiles (models, vendors, photographers),
– promotion on official ModelCouples.Network social-media accounts,
– other advertising visibility packages.
10.2 Booking and Contract Formation
Paid Services are booked manually via written request (e.g. email to marketing@modelcouples.network). After request, users receive an individual PayPal payment link. No payments are processed through the Platform. The contract becomes binding only after full payment has been received.
10.3 Payment Method
Payments are processed via PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg. The Platform does not process or store payment data; only confirmation of payment (transaction ID, amount, email) is received. See PayPal Privacy Policy: https://www.paypal.com/webapps/mpp/ua/privacy-full
10.4 Prices and Invoicing
Prices are communicated prior to booking and include all applicable taxes. Invoices are issued electronically in compliance with Austrian tax law.
10.5 Performance and Duration
Services are provided after confirmed payment and remain active for the communicated duration (e.g. length of featured placement).
10.6 Right of Withdrawal (FAGG)
Consumers have a 14-day right of withdrawal under §§ 11 ff FAGG. To exercise the right, contact support@modelcouples.network.
If you request immediate performance before the expiry of this period and the service has been completed, you acknowledge that your withdrawal right expires (§ 18 Abs 1 Z 11 FAGG).
10.7 Refund Policy
Refunds are only granted where required by Austrian or EU consumer protection law. No refunds once a service has been fully delivered.
10.8 Liability
Except in cases of intent or gross negligence, the Platform is not liable for indirect or consequential losses relating to paid marketing visibility.
10.9 Applicable Law
Austrian law applies. Mandatory EU/EEA consumer protection rights remain unaffected.
Prohibition of External Advertising
Publishing, linking to, or promoting other platforms, networks, competitors, or external services that offer similar or competing functionalities is not permitted on the Platform, unless prior written approval has been granted by the Provider.
Permitted Self-Promotion
Users may present their own professional or creative work (e.g., as a model, photographer, vendor, or venue) as part of their profile, provided that such content serves the purpose of the Platform and does not redirect traffic or users to external commercial sites.
Unsolicited Advertising and Spam
Unsolicited advertising (“spam”), affiliate links, paid collaborations without disclosure, or the use of the Platform for third-party marketing activities are strictly prohibited. Such content may be removed by the Provider without prior notice.
Official Marketing Channels Only
Advertising and promotion are permitted exclusively through the Platform’s official, paid marketing features — including Featured Profiles, Featured Events, Venue Promotions, and Social-Media Campaigns. Any advertising outside these official features is not allowed.
Sanctions
In case of repeated or serious violations, the Provider may suspend the user account, remove the content, and — where applicable — retain paid marketing or promotion fees (see Section 10).
The Platform may provide privacy-conscious sharing tools for selected content to be shared on social media (e.g. event listings). By using these tools, you consent to the respective visibility and understand that public data (e.g. profile name, images, descriptions) may appear in social media previews.
Commercial users (e.g. photographers, agencies, service providers) may present relevant services. Unsolicited advertising/spam may be removed. We may review and remove such content at our discretion.
You must not:
(a) upload illegal/infringing content;
(b) impersonate others or misrepresent affiliations;
(c) mine/scrape contrary to applicable law or robots.txt;
(d) interfere with or circumvent technical measures;
(e) use automation (bots/scripts) to create accounts or post content;
(f) circumvent content restrictions.
Users must safeguard their login credentials, use strong passwords, and report security issues. Accounts must not be shared or sold. We may restrict access or take security measures to protect users and the Platform.
The Platform is provided “as is” and “as available” without any guarantee of uninterrupted or error-free operation. Maintenance windows, outages or feature limitations may occur.
No limitation for personal injury: Nothing in these Terms limits liability for death or personal injury, fraud or gross negligence, or any liability that cannot be excluded under mandatory law (including product liability where applicable).
Platform liability: To the maximum extent permitted by law, we are liable only for intent or gross negligence. We are not liable for: (i) user disputes or third-party claims arising from user content/interactions; (ii) data loss not caused by us; (iii) indirect/consequential damages that were not foreseeable.
Indemnity: You agree to indemnify us against third-party claims arising from your unlawful content or breaches of these Terms, except where caused by our fault.
Reporting: Allegedly illegal content can be reported via the in-product reporting tool or by email to support@modelcouples.network stating (i) URL/ID, (ii) description of the illegality, (iii) name/email, and (iv) a good-faith statement of accuracy.
Process: We review notices within a reasonable time and may remove/disable content, restrict functionalities, or suspend accounts/groups. Where required by law, we issue a Statement of Reasons and notify affected users.
Appeals: Affected users may appeal moderation decisions via the in-product form or by email. Without prejudice to this, you may use an independent out-of-court dispute settlement body recognised under the EU Digital Services Act (where available) or seek judicial remedies.
Trusted flaggers & authorities: We cooperate with trusted flaggers and competent authorities as required by law.
By uploading, submitting or otherwise making available any images or videos containing identifiable individuals, users confirm that they have obtained all necessary rights and explicit consent for publication in accordance with:
Article 6(1)(a) GDPR (valid consent of the data subject),
Section 78 of the Austrian Copyright Act (UrhG) (protection of likeness), and
any other applicable model, property or third-party rights.
Users also confirm that they either hold the necessary usage and publication rights to the uploaded media (e.g. from the photographer), or have properly obtained such rights from the copyright holder.
Image and video content may be published in particular:
across all areas of the platform www.modelcouples.network, including all subpages;
via the official social media channels of the platform (e.g. Instagram, Pinterest, Facebook).
For documentation purposes, a dedicated image consent form is available and should be used to record consent:
https://modelcouples.network/wp-content/uploads/2026/01/Constent-for-Image-Use-on-Website.pdf
The platform acts solely as a hosting provider under EU law and assumes no liability for missing, invalid or insufficient consent or rights. Legal responsibility for the lawfulness of the content lies solely with the respective users.
Any given consent may be withdrawn at any time with future effect under Article 7(3) GDPR by contacting support. In such cases, the affected content will be removed within a reasonable period, unless legal obligations require further retention.
If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The failure to enforce any right or provision shall not be deemed a waiver of such right or provision.
Support: support@modelcouples.network
General enquiries: info@modelcouples.network
Events: events@modelcouples.network
Marketing: marketing@modelcouples.network
This Privacy Policy explains how personal data is processed when you use modelcouples.network (“Platform”), in accordance with the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG), and § 165 of the Telecommunications Act 2021 (TKG 2021).
Krassmedia.at
Gudrunstraße 1/50, 1110 Vienna, Austria
General contact: info@modelcouples.network
Privacy contact: support@modelcouples.network
A Data Protection Officer has not been appointed, as the legal requirements under Article 37 GDPR are not met.
This Privacy Policy applies to all data-processing activities related to the use of the Platform, including:
Registration and user accounts
Profiles and user-generated content
Community and group features
Events and workshops
Paid featured listings and marketing services
Newsletters and communication
Hosting, infrastructure, and IT security
Cookies and embedded third-party content
We process the following types of personal data:
Registration (required): name, username, email address, date of birth (18+ age check), password hash
Profile (optional): location (city/country), bio, profile image, uploads, visibility settings
Communication: private messages, support requests, public posts and comments
Technical/log data: IP address, browser/device type, cookies, session data, server logs
Usage data: page visits, interactions, activity data
Newsletter data: email address, double opt-in timestamp and IP address; tracking data only with separate consent
Payment data: transaction confirmation from PayPal (transaction ID, amount, payer name/email – no card details)
Marketing-service data: profile visibility preferences, promotion status, social-media handles (if submitted for promotion), and related public content.
Important: Please do not submit special categories of personal data under Article 9 GDPR (e.g. health data, sexual orientation).
The Platform is intended for adult users (18+). If we become aware of an under-age account, it will be deleted after verification.
The Platform is based on publicly visible profiles for professional and creative networking. The following profile data may be publicly visible, depending on the user’s individual settings:
Username
Profile type or category
Location city and country
Language
Bio or profile description
Profile images and other uploaded content
Instagram username or other voluntarily provided social media handles
The publication of this data is based on Article 6(1)(a) GDPR consent. By creating and activating a profile, the user consents to the public display of the selected profile data.
Consent may be withdrawn at any time with future effect, in particular by adjusting profile settings or deleting the account in accordance with Article 7(3) GDPR.
We process personal data for:
Account creation and management – Art. 6(1)(b) GDPR
Platform features and abuse prevention – Art. 6(1)(b),(f) GDPR
Communication and support – Art. 6(1)(b),(f) GDPR
Security and logs – Art. 6(1)(f) GDPR
Events and workshops – Art. 6(1)(b),(f) GDPR
Newsletter – Art. 6(1)(a),(f) GDPR
Newsletter tracking – Art. 6(1)(a) GDPR
Cookies / embedded content – § 165 TKG 2021, Art. 6(1)(a) GDPR
Legal obligations and enforcement – Art. 6(1)(c),(f) GDPR
Paid marketing and featured services (e.g. Featured Profiles, Events, Venues, or Social-Media Promotion) – Art. 6(1)(b) GDPR (contract performance) and Art. 6(1)(f) GDPR (verification and record-keeping).
Transaction data is retained for seven (7) years under § 132 BAO (Austrian Fiscal Code).
We use Google reCAPTCHA to protect the Platform against automated access and spam.
Legal basis: Art. 6(1)(f) GDPR (IT security).
Provider: Google Ireland Ltd. Privacy Policy: https://policies.google.com/privacy
Third-party content is only loaded after consent.
Legal basis: Art. 6(1)(a) GDPR and § 165 TKG 2021.
Transfers outside the EU comply with the EU-U.S. Data Privacy Framework or Standard Contractual Clauses.
Selected profiles may be featured on Pinterest or social media channels with voluntary consent (Art. 6(1)(a) GDPR).
Withdrawal possible at any time via support@modelcouples.network.
The Platform is operated using hosting and server infrastructure located within the European Union.
Web hosting services are provided by world4you Internet Services GmbH, Austria.
Server infrastructure VPS is provided by Contabo GmbH, Aschauer Str. 32a, 81541 Munich, Germany.
Both providers process personal data exclusively within the European Union.
Data processing is limited to what is necessary for the technical operation, security and availability of the Platform.
Data processing agreements pursuant to Article 28 GDPR are in place with the respective providers.
To secure administrative access to the server infrastructure, a Virtual Private Network VPN is used.
The VPN is used exclusively for internal administrative access and server management.
In this context, connection data such as IP address and connection time may be processed insofar as required for technical security.
The legal basis is Article 6(1)(f) GDPR legitimate interest in ensuring IT security and preventing unauthorized access.
No processing for other purposes takes place
No proactive monitoring. Reported content is reviewed promptly. Violations may lead to deletion or account suspension.
Legal basis: Art. 6(1)(f) GDPR and Art. 6(1)(c) GDPR.
Newsletters are sent after double opt-in. Email + IP + timestamp processed for proof.
Legal basis: Art. 6(1)(a),(f) GDPR.
Tracking only with separate consent.
Unsubscribe any time via link or support@modelcouples.network.
The basic use of the Platform remains free of charge.
In addition, users may book optional paid marketing and visibility services, including:
Featured Profiles (models, vendors, or venues)
Featured Events or Organizers
Social-media promotion (e.g. Instagram, Pinterest)
Venue or Vendor highlight placements
Payments for these services are made outside the Platform via individual PayPal payment links.
The Platform does not process or store any credit-card or account details.
We only receive transaction confirmation data from PayPal (payment ID, amount, payer name/email) to verify and deliver the service.
Data processing is based on Art. 6(1)(b) GDPR (contract performance).
Payments for marketing and promotion services are handled exclusively by:
PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg.
We do not collect or store any card data. PayPal provides transaction confirmation (payment ID, amount, payer name/email).
Purpose: Contract performance for the requested paid service (Art. 6(1)(b) GDPR).
Legal basis: Art. 6(1)(b) (business contract), Art. 6(1)(f) (verification), Art. 6(1)(c) (retention obligation).
Retention: 7 years under § 132 BAO (Austria).
Recipient: PayPal (Europe) S.à r.l. et Cie, S.C.A. Privacy Policy: https://www.paypal.com/webapps/mpp/ua/privacy-full
If data is transferred outside the EU/EEA, PayPal uses the EU-U.S. Data Privacy Framework and Standard Contractual Clauses.
Account data – deleted within 30 days after closure
Server logs – kept 60 days
User content – stored until deleted by user
Moderation records – until case closed
Newsletter consent – until unsubscribe + 3 years (for proof)
Payment confirmations – 7 years (§ 132 BAO)
Backups – rolling automatic cycles
We implement technical and organizational security measures such as TLS/SSL encryption, secure password hashing, access controls, two-factor authentication and regular updates. Absolute security cannot be guaranteed.
You have rights under the GDPR: access (Art 15), rectification (Art 16), erasure (Art 17), restriction (Art 18), portability (Art 20), objection (Art 21), withdraw consent (Art 7(3)).
Under Austrian law: right to confidentiality (§ 1 DSG).
Contact for requests: support@modelcouples.network. Proof of identity may be required.
Austrian Data Protection Authority (DSB)
Barichgasse 40–42, 1030 Vienna, Austria
Website: https://www.dsb.gv.at
We do not conduct automated decision-making or profiling within the meaning of Article 22 GDPR.
We may update this Privacy Policy to reflect legal, technical or operational changes. The latest published version applies.
For questions about this Privacy Policy or data processing related to payments, marketing or featured services, please contact:
support@modelcouples.network